1) We will do what we say, and turn up on time.

2) Provide detailed description and accurate pricing, by way of comprehensive schedules.

3) Communicate regularly and ensure customer involvement with the key decisions

4) Reliable, presentable, friendly, honest and trustworthy staff.

5) Systemised processes to track project performance, timing and deadlines.

6) Fixed price guarantee – no hidden costs.

7) Controlled building sites – Health & Safety and pride ourselves on site cleanliness.

8) Quality control checklist and process to remedy faults.